This notice explains how information is handled when you visit voltfend.com, submit an RFQ, email us or otherwise communicate about a business project.
1. Information we receive
Contact details such as your name, company, business email, telephone number and country.
Application information, drawings, specifications, uploaded files and messages you choose to provide.
Basic technical records generated when the site is used, such as IP address, browser type, requested page, timestamp and security logs.
2. How we use it
To answer inquiries, review applications, prepare quotations and communicate about a requested project.
To protect the site, detect misuse, maintain records and improve the clarity and performance of our services.
To meet applicable legal, compliance, accounting or dispute-resolution obligations.
3. Basis and choice
We process information to take steps requested by you, to perform a business relationship, to meet legal obligations and, where applicable, for legitimate business interests such as responding to B2B inquiries and protecting our systems.
You may choose not to provide optional information. Some application reviews cannot be completed without the relevant drawing or technical inputs.
4. Sharing and service providers
Information may be handled by authorized personnel and service providers supporting website hosting, email, file storage, security or business operations.
We do not sell personal information. We disclose it only as needed for the purposes described here, with appropriate safeguards, or when required by law.
5. Project files and confidentiality
Do not submit export-controlled, classified or unusually sensitive data through the public form. Contact us first if a confidentiality agreement or controlled transfer method is required.
A website submission does not, by itself, create a non-disclosure agreement or other contractual confidentiality obligation.
6. Retention and security
We retain inquiry and project information only as long as reasonably needed for the business relationship, recordkeeping, legal obligations and dispute handling.
We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.
7. Cookies and logs
The core site can operate without advertising cookies. Hosting, security or future analytics services may use limited technical storage or logs necessary to deliver, protect and measure the site.
If optional analytics or marketing technologies are introduced, this notice and any required consent controls will be updated.
8. Your requests
Depending on your location, you may have rights to request access, correction, deletion, restriction, objection, portability or withdrawal of consent.
To make a request, email leo@voltfend.com. We may need to verify your identity and retain information where the law requires it.
9. International use and updates
VOLTFEND works with international customers and service providers, so information may be processed in countries with different data-protection rules. Where required, reasonable transfer safeguards will be used.
We may update this notice when our practices, providers or legal requirements change. The effective date above identifies the current version.
10. Contact
VOLTFEND
Attention: Leo Lam
No. 3, Hongtu Road, Nancheng Subdistrict, Dongguan, Guangdong, China
leo@voltfend.com
WhatsApp / Mobile: +86 131 4496 9279